How we handle your information.
This policy explains the personal information collected through the VMS Facility website.
Your privacy matters.
Last updated: 30 July 2026
Information we collect
When you contact us, request a quote or apply for work, we may collect your name, contact details, property or organisation information, service requirements and the content of your message.
How information is used
We use information to respond to enquiries, prepare service quotations, manage applications, provide requested services and meet legal obligations.
Live chat
Our website uses Smartsupp live chat. When you use the widget, Smartsupp may process chat messages, device information and cookies so the chat service can operate. Please avoid sharing sensitive information in chat.
Sharing and retention
Information is shared only with service providers or advisers where necessary, or when required by law. We keep information only for as long as needed for its purpose.
Your rights
You may ask about personal information we hold, request corrections or raise a privacy concern by emailing info@vmsfacility.com.
Contact
VMS Facility, 49 South Street, Keighley, BD21 1AD. Email info@vmsfacility.com or call +44 7300 931991.
